Shipping Information

Doorstep Delivery Service - buy with confidence, Gardner Auction offers a professional delivery service.

Shipping Options

We offer two options for purchased items:

  • Local Pickup
  • Door step delivery
  • Shipping (where available)

Please note that we do not ship to Canada due to tariffs, customs regulations, and associated shipping restrictions. If shipping is not available through Gardner Auction, we may be able to provide contact information for third-party shipping companies. These arrangements are made directly between the buyer and the shipping provider. Gardner Auction acts only as a referral source and is not involved in coordinating, scheduling, or managing third-party shipments.

Requesting Shipping

If you require shipping, you must contact us after the auction closes.

Email: shipping@gardnerauction.com

Our bidding platform does not automatically notify us that shipping is needed,
so it is the buyer's responsibility to request shipping.

When emailing, please include:

  • Full Name
  • Auction Item Description(s)
  • Any updates or changes to your shipping address
  • Phone Number

Failure to request shipping may result in delays.

Shipping Process

  1. Email us requesting shipping after the auction closes.
  2. Gardner Auction will package your item(s) when eligible for shipment.
  3. Once your package is ready, you will receive a text message and email from Shipping Saint with shipping charges.
  4. After shipping charges are paid, Shipping Saint will provide tracking information and shipment updates.

We strive to process shipments within 7–10 business days after receiving your shipping request; however, this timeframe is not guaranteed. During busy periods, shipping may take longer.

Shipping Restrictions

It is the buyer's responsibility to understand what items can and cannot legally be shipped to their state, country, or destination.

The following items cannot be shipped through Gardner Auction:

  • No shipments to Canada
  • Primers
  • Bear spray
  • Certain hazardous materials
  • Items containing batteries
  • Items containing oil or fuel unless properly drained
  • Any item prohibited by carrier, state, federal, or international regulations

Items containing oil or fuel may require draining before shipment, which can cause additional delays.

If you are unsure whether an item can be shipped, please contact us before bidding.

Large Items & Freight Shipping

Items that are too large or heavy for standard parcel shipping may require LTL freight service.
In these situations:

  • The buyer is responsible for arranging freight transportation.
  • Gardner Auction can provide referrals to freight companies when available.
  • Gardner Auction does not coordinate freight shipments on behalf of buyers.

If you are uncertain whether an item will fit in a standard shipping box, please contact us before bidding.

Shipping Claims & Insurance

All shipping claims are handled through Shipping Saint and the carrier, not Gardner Auction.
Packages are insured through Shipping Saint.
Buyers are responsible for filing any necessary shipping claims.

Shipping Labels

Please do not send shipping labels unless specifically approved by Gardner Auction prior to shipment.

Local Pickup Policy

Unless prior arrangements have been made, all items must be picked up within 48 hours of the auction closing. Items not picked up within the required timeframe may be considered abandoned and resold in a future auction. No refunds will be issued for abandoned items. If you cannot pick up your items in a timely manner, please do not bid.

Questions?

If you have questions about shipping availability, freight requirements, restricted items, or delivery options, please contact us before bidding.

Shipping Email: shipping@gardnerauction.com

Phone: Please call our office with any shipping questions before placing bids.